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To maintain the Hatten rooms, floors, pantry / store and service area in a clean state at all times in accordance with the standards.

To ensure that all guest laundry are sent in before end of shift and that guests requests are attended promptly,.

To update own rooms status.


1.                                     To clean and maintain rooms and assigned areas according to the set standards emphasis on details.

2.                                     Replenishes guest supplies - fruits, minibar, newspaper, magazines and flowers.

3.                                     Attend to guests' laundry coordinating with the houseman and laundry and to deliver it before end of shift.

4.                                     Attend to any guest requests or services promptly eg. Shoeshine, adapters, extra beds, pillows etc.

5.                                     Reports all rooms defects/ damages to engineering and to follow up its rectification which had to be attended to within a stipulated time.

6.                                     Maintains equipment and fixtures and should be in good condition at all times.

7.                                      Reports any unusual behavior / activities on the floors to the security and superior.

8.                                      To report and submit lost and found articles to the Assistant Housekeeper and GSO at the lounge.

9.                                      To comply with the Hotel's security and safety, health and hygiene and personnel related matters.

10.      To perform any related duties and special projects as assigned.

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