To maintain the Hatten rooms,
floors, pantry / store and service area in a clean state at all times in
accordance with the standards.
To ensure that all guest laundry
are sent in before end of shift and that guests requests are attended
To update own rooms status.
To clean and maintain
rooms and assigned areas according to the set standards emphasis
supplies - fruits, minibar, newspaper, magazines and flowers.
Attend to guests'
laundry coordinating with the houseman and laundry and to deliver it
before end of shift.
Attend to any guest
requests or services promptly eg. Shoeshine, adapters, extra beds,
Reports all rooms
defects/ damages to engineering and to follow up its rectification which had to
be attended to within a stipulated time.
Maintains equipment and fixtures and should
be in good condition at all times.
Reports any unusual
behavior / activities on the floors to the security and superior.
To report and submit
lost and found articles to the Assistant Housekeeper and GSO at the
To comply with the
Hotel's security and safety, health and hygiene and personnel related
10. To perform any related duties and special
projects as assigned.