- Welcoming and receiving of guest
arrivals, registering and maintaining the rapport with guest in a friendly and
professional manner, cordially and with a pleasant smile.
- Ensure all registration cards
have the proper information such as; guest’s name, confirmation number, room
rates, arrival and departure dates and billing instructions for guest
signature.
- Register guests promptly
following the procedures for registration, key handling, and message handling,
and ensure that they are provided with all the necessary information.