and frequently meets the guests in the outlets and ensures they are receiving
the best possible service available.
to guest complaints or issues, resolving matters as expediently as possible.
in outlet (during peak time) ensuring the operation is managed well by the
F&B associate and functions properly.
demanding and critical to service standards as well as hygiene standards.
constantly strive to please all guests that he may come into contact with.
associates project professionalism and are well trained. Provide friendly
environment and efficient service.
associates are well groomed and uniformed at all times.
and support GE initiatives.
annual, marketing plan for the F&B Department.
understands the market needs of house guest and local market, assisting in the
development of product lines and services accordingly.
aware of new market trends and activities of competitors, ensures that his
operation is always one step ahead of the competition.
regular and potential clients and maintains excellent guest relations.
seeks way to assist the management in the operation to maximize revenue.