Responsibility  Supervise daily laundry operations and staff.  Ensure all laundry processes meet quality and hygiene standards.  Coordinate with other departments to meet laundry needs.  Monitor and maintain inventory levels of laundry supplies.  Address and resolve any issues in laundry operations.  Maintain and ensure proper functioning of laundry equipment.  Implement cost-saving measures without compromising quality.  Ensure compliance with health and safety regulations.  Develop and update laundry procedures and protocols.  Monitor and report on laundry performance metrics.  Conduct regular inspections of laundry facilities.  Maintain accurate records of laundry operations.  Collaborate with management to improve services.  Ensure timely delivery of clean laundry to departments.  Promote a positive and productive work environment. Requirement...

Daily IT Operations Monitor and maintain the hotel's IT systems, network infrastructure, servers, workstations, and other technology equipment. Ensure IT systems are operating properly and resolve technical issues promptly. Perform regular checks and preventive maintenance on IT equipment and systems. Hotel System Support Provide technical support for hotel applications and systems, including PMS, POS, payment systems, guest Wi-Fi, telephone systems, emails, door lock systems, TV systems. Support Front Office, Housekeeping, F&B, Finance, Sales & Marketing, HR, and other departments with their IT-related requirements. Assist with system upgrades, installations, configurations, and troubleshooting. Network & Infrastructure Monitor and maintain LAN, WAN, Wi-Fi, switches, routers, firewalls, access points, and other network infrastructure. Ensure stable and reliable internet and network connectivity throughout the hotel....

Responsibilities: Answer phone calls and respond to reservation inquiries from various channels. Provide accurate information on room availability, rates, promotions, and policies. Process reservations, modify bookings, and ensure confirmation details are correctly communicated. Assist in daily operational tasks related to reservations. Follow up on reservation discrepancies and short-stay requests from the front desk. Stay informed on hotel contract rates for travel agencies and corporate clients. Check trace reports and resolve outstanding reservation matters. Coordinate with the Reservations Manager, Assistant Reservations Manager, and Reservations Supervisor. Ensure compliance with hotel booking procedures and policies. Required Skills & Qualifications: Proficiency in hotel reservation management software and MS Office applications. Strong problem-solving skills to quickly address guest issues. Availability to work...

Perdana Kuala Lumpur City Centre (PKLCC) , owned by Permodalan Nasional Berhad and managed by Attana Hotels & Resorts Sdn. Bhd., is currently looking for a dynamic and energetic individuals for the following position: Executive Housekeeper  1)    To supervise Assistant Housekeeper, Supervisors, Attendants and Trainees in ensuring maximum guest satisfaction. 2)    To assist in planning and coordinating the daily activities of the housekeeping team. 3)    To supervise and train housekeeping staff in their daily duties. 4)    To ensure that rooms are attended to the standard required and special attention to rooms  assigned to expected VIP arrivals. 5)    To monitor and maintain inventory levels of cleaning supplies, linens, and amenities. 6)    To address any maintenance or cleanliness issues promptly. 7)    To monitor staff attendance and...