Seeking a professional and proactive F&B Service Intern . This role offers an immersive experience in high-standard dining operations, ranging from daily restaurant service to large-scale banquet events. The intern will support the service team in delivering exceptional culinary experiences and maintaining impeccable dining room standards. ​Primary Responsibilities ​ Service Excellence:  Assist in the setup, service, and clearing of tables in accordance with established fine-dining or casual-dining protocols. ​ Guest Engagement:  Welcome guests, present menus, and provide detailed information on food and beverage offerings, including dietary considerations. ​ Mise-en-Place: Ensure all service stations are fully stocked, and that chinaware, glassware, and cutlery meet cleanliness and polishing standards. ​ Banquet & Events:  Support the execution of events, weddings, and corporate functions as required by the operations schedule....

Job Purpose To supervises Front Office team members and ensure efficient and smooth operations for producing excellent feedback and guest satisfaction. Primary duties and responsibilities: Ensure outstanding customer care at all times. Handling guest complaints, concerns and resolve customer issues, complaints, problems in a quick, efficient manner to maintain a high level of customer satisfaction and quality service. in an efficient and timely manner. Providing information regarding the Hotel, town attractions, activities, etc. Supervise daily shift process ensuring all team members adhere to standard operating procedures. Train, direct the work of, resolve issues/problems and coach and counsel the Front Office team members to ensure a quality operation. Allocate rooms to expected arrivals after checking the guest preferences and special requests. Have up to date information on daily room occupancy. Build strong relationships and liaise...

Job Purpose Attend to guests courteously and deal promptly with their requests and queries and allocate rooms to all arriving guests after checking the guest preferences. Collect guest feedback forms and do any possible first hand service recovery steps.  Primary duties and responsibilities Welcome guests during check-in and giving a fond farewell to guest while check-out. Providing excellent customer service as per hotel standards. Check on VIP reservations and complete their pre-registration formalities. To handle all guests without bias and prejudice. Handling guest complaints and concerns in an efficient and timely manner. Providing information regarding the Hotel, town attractions, activities, etc. Maintain all guest folios in the manner instructed and type out necessary guest likes and dislikes to the appropriate fields on the profile. Co-ordinate with housekeeping for clearing of rooms. Have up to date information on daily room...

Job Purpose To schedule, assign, supervise and assist in the up keeping of all housekeeping operation on the floor assigned to him/her to highest standard of cleanliness and maintenance and assisting in any assignment in/within the department whenever necessary promptly. Primary duties and responsibilities To supervise the activities of room attendants to ensure clean, attractive and well-maintained guest rooms, hallways and service area according to set standards in order to achieve prompt and courteous service. To allocate daily work and any special assignment to the room attendants accordingly to the daily occupancy. To check regularly the progress of each assignment and to assist if it necessary. To make sure that all assignments are completed as scheduled for each shift. To conduct daily briefing to room attendant and assist them with special requests from the guests and attention to their complaints. To organize special and irregular cleaning...