Job Posting: Junior Sales Coordinator — Hotel De'La Ferns, Cameron Highlands Were you the friend who could talk the whole group into one more adventure? If you're warm, organised, and genuinely enjoy making people's plans come together, we'd love to meet you. This is an entry-level role for someone eager to learn the ropes of hotel sales and grow into a confident coordinator. Company Overview Nestled in the heart of the picturesque Cameron Highlands, Hotel De'La Ferns is a boutique gem renowned for its timeless elegance and personalised service. Surrounded by lush greenery and mist-kissed landscapes, our hotel is a sanctuary where guests find solace in nature while experiencing refined hospitality. As part of our small, close-knit team, you'll get hands-on exposure to every side of the business — and plenty of room to develop. What You'll Do Handle Enquiries: Respond promptly and warmly to sales enquiries by phone, email, and WhatsApp. Prepare...

Supervision of the Front Office/Hotel staff and control of hotel’s activities in accordance with Dorsett Regency polices and procedures, in the absence of the Front Office Manager. Direct supervision of Front Office staff in the absence of the Front Office Manager/Assistant Front Office Manager as well as attending to situations and requests as required by any Department Head or Supervisor. Mandarin speakers will be added advantage.

Key Responsibilities Develop and implement dynamic pricing strategies based on demand, seasonality, and competitor analysis. Utilize revenue management software to forecast occupancy and adjust pricing accordingly. Monitor and analyze market trends to ensure competitive positioning. Optimize room rates and packages to maximize revenue while maintaining guest satisfaction. Conduct regular market research to identify trends, competitor pricing, and demand fluctuations. Prepare revenue forecasts and financial reports to support budgeting and strategic planning. Manage room inventory across various distribution channels, including OTAs, direct bookings, and travel agencies. Ensure rate parity across all booking platforms to maintain consistency. Work closely with the reservations team to prevent overbooking or underutilization of rooms. Coordinate with sales and marketing teams to develop promotions and packages. Generate detailed reports on revenue...

Key Responsibilities Oversee daily bar operations, ensuring smooth service and customer satisfaction. Manage and train bar staff, including scheduling and performance evaluations. Maintain inventory and order supplies to ensure stock availability. Ensure compliance with liquor laws, hygiene, and safety regulations. Develop and update cocktail menus based on market trends and guest preferences. Handle customer complaints and ensure high-quality service standards. Monitor bar profitability, control costs, and optimize revenue. Organize promotional events and activities to drive sales. Collaborate with hotel management to align bar operations with business goals. Required Skills & Qualifications Proven experience in bar management or hospitality leadership. Strong knowledge of cocktails, spirits, and beverage industry trends. Excellent communication, leadership, and problem-solving skills. Ability to manage inventory and control costs...