RM12,000 - RM15,000 monthly
J Hotel by Dorsett
J-Hotel by Dorsett, Jalan Jati, Imbi, Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Job Summary
The Hotel Manager is responsible for overseeing the overall operations of the hotel, ensuring excellent guest satisfaction, operational efficiency, financial performance, and compliance with company standards. The role involves leading all departments, maintaining service quality, driving revenue growth, and creating a positive working environment for associates.
Key Responsibilities
Oversee the daily operations of the hotel, ensuring smooth and efficient service delivery.
Lead and manage all hotel departments, including Front Office, Housekeeping, Food & Beverage, Engineering, Sales & Marketing, Finance, and Human Resources.
Ensure exceptional guest experiences and promptly resolve guest complaints or concerns.
Monitor hotel performance, occupancy, revenue, and operating expenses to achieve business targets.
Develop and implement strategies to maximize revenue and profitability.
Maintain compliance with company policies,...