Ensure the safety and security of guests, employees, and hotel property by following the instructions of the Security Manager or Assistant Security Manager. Assist in investigating incidents and work with local authorities when required. Carry out duties with honesty, professionalism, and integrity. Conduct regular patrols around the hotel, including indoor and outdoor areas, to maintain a safe and secure environment. Assist in maintaining a trained and well-equipped fire-fighting team. Help prepare security staff duty rosters based on operational needs. Ensure all fire safety, electrical safety, and emergency evacuation signs are in good condition. Inspect vacant guest rooms regularly to ensure they meet the hotel's standards. Record daily security activities, incidents, and guest-related matters in the Security Log Book, and report them to the Security Manager or Assistant Security Manager. Work closely with other departments to ensure smooth daily...

Duties and Responsibilities 1.         To achieve monthly sales target and to ensure higher profit margin. 2.         Quarterly Action Plan 3.         Conduct initial introductions, presentations and tours of the facility. 4.         To coordinate, lead and manage the various sales activities, promotion, blitz and trade related events and roadshows as determined by the hotels marketing plan. 5.         To schedule and manage entertainment with  both a mix of supporting and potential clients as well as to manage the Sales & Marketing operating expenses dutifully 6.         To review and access sales persons performance and product knowledge regularly and develop relevant incentive and other motivational tools to help...

The Front Office Supervisor is responsible for overseeing the daily operations of the front desk, ensuring guest satisfaction, and assisting with employee training and development. Responsibilities: Manage front desk operations, including the check-in/check-out process, guest inquiries, and phone calls Ensure that guests receive exceptional customer service and resolve any issues or complaints Maintain accurate records and reports, including cash handling and room assignments Supervise, train, and coach front desk staff Assist with scheduling and payroll Ensure that all front office equipment and supplies are maintained and in good working order Keep up-to-date with hotel policies, procedures, and promotions Willing to work night shift

Responsibilities Check cash balances and customer exposures prior to authorizing financial transactions, internal and external payments and money market deposits and loans Authorise non-financial transactions, static data requests, address and fee changes, in accordance with regulatory and group policy and internal procedures Assist in the functioning of the Front Office Support team, provide cover in times of absence of other team members, assist in running of daily reports, maintenance of the diary and preparing and distributing of standing orders, assist in the processing of transactions and static data requests ensuring 4-eyes principle is adhered to at all times Check various release queues, payments, money markets, and ensure records are authorized in line with internal and external cut-offs and deadlines Produce and various types of output, valuations, statements and performance reports, swift copies, from the bank’s on-demand system, encrypt and...